| Many people are not aware of what consumer | | | | in the internet which helps distressed costumers to fill |
| complaint is. With this article I want to bring to the | | | | up their consumer complaint letter. General public |
| knowledge of the general public of what a customer | | | | need to keep a constant check of their rights so |
| complaint is and what are the powers of a customer | | | | that their customer rights could be protected . Many |
| complaint. Many a times we are not satisfied with a | | | | people are unaware of their rights and so they |
| product or its services. We just wish that there | | | | become victim of injustice and a complaint letter |
| Consumer complaint educates costumers in raising | | | | helps a costumer to demand those rights. |
| their voice against injustice. If we are not satisfied | | | | But these rights are not always executed either by |
| with a product or a service or an organization | | | | the organization or sometimes by the law. So, there |
| concerned, then we have every right to complaint | | | | is always a need for costumer protection.Sometimes |
| against it. Consumer complaints can be made by | | | | complaints fall on deaf ears, they go unheard, that is |
| writing a complaint letter. A complaint letter is a legal | | | | why there is always a need to register these |
| way of accomplishing one’s demand. | | | | complaints. |
| To promote and protect the rights and interests of | | | | The interest of the costumers can be protected by |
| consumer, consumer protection laws are implemented | | | | encouraging healthy competition in the market which |
| by the Government. Some of the consumer | | | | serve the customers and not harm their integrity. |
| protection rights are Right to Safety, Right to | | | | These complaints can be registered in a consumer |
| Information, Right to Choice, Right to be heard, The | | | | forum India . The aim of consumer forum is to |
| Right to Redress, The right to consumer education. | | | | enforce consumer protection.Sometimes customers |
| If these laws are not followed by the organization or | | | | are not aware of their rights. Customer forum is a |
| by the person concerned, then the consumers have | | | | response towards the ongoing conflict between the |
| every right to complain against the violation. | | | | customers and their protection. The consumer |
| Consumer complaints help to protect the rights of | | | | forums file the complaints of the customers and |
| the consumers. | | | | advice them on the related issues. |
| Consumer complaints are a legal way of filing | | | | Many customer protection rights are formulated |
| one’s dissatisfaction for a service or product. It | | | | across the world but they are not implemented. |
| is a legal way of filing a claim. Our Government has | | | | Consumer forum is a bridge for communication |
| assigned us certain freedom and certain consumer | | | | between different people on matters related to |
| protection rights. It is the duty of the organizations | | | | customer complaints. Customers in a consumer forum |
| and the Government to safeguard these rights. | | | | fill up a form a register their complaints. The |
| Consumer forum India has helped many to realize | | | | complaints are then reviewed and necessary |
| their rights. Consumer Forum is a means to protect | | | | measures are then taken. Thus, consumer complaint |
| consumer rights. Online consumer forums are available | | | | helps public realize their value as a customer. |